Support Center

FAQ

• ★ An In-Depth Look at How CodeGuard Works
• How does CodeGuard protect my site?
• I already use my hosting provider's backup. Won't that protect me?
• Where is my data stored? How secure is CodeGuard?
• Will CodeGuard work with my website or blog platform?
• How do I create an account?
• See all 11 articles

Video Tutorial

• Video Tutorial - Website Migration for WordPress
• Which Plan Is Right For Me?
• How To Create An Account
• How To Upgrade (or Downgrade) Your Account
• Account Settings
• How To Add A Website
• See all 24 articles

Managing Your Account

• What does the Backup Success Graph mean?
• MalwareGone
• How do I upgrade/downgrade my account?
• How do I update my credit card?
• Where do I find my account token?
• My account is over quota! What are my options?
• See all 25 articles

Website Backup

• How to add your HostGator shared server website to CodeGuard
• What do I do when MalwareGone detects malware on my site?
• How do I back up my website?
• How often does CodeGuard backup my site?
• How can I see the entire contents of my backup?
• How do I know if my hosting provider will work with CodeGuard?
• See all 39 articles

Database Backup

• How to manually add your Bluehost database to CodeGuard
• What types of databases does CodeGuard back up?
• Whitelist MySQL IPs
• CodeGuard Database Backup Walkthrough
• What database user permissions are needed to backup and restore?
• How does CodeGuard back up MySQL databases?
• See all 21 articles

VPS/Dedicated Backup

• Add Your Website With HostGator VPS or Dedicated Server Account
• Add Your Database With HostGator VPS or Dedicated Server Account
• How To Whitelist CodeGuard In Your HostGator Dedicated/VPS WHM
• Bluehost Website Backup for VPS or Dedicated

Restore

• Website Migration For WordPress
• How do I restore my website file content?
• How can I select which files to restore?
• Request Zip
• Can I download a zip file directly to my server?
• Why didn't CodeGuard Automated Test Restore Work?
• See all 7 articles

WordPress

• How do I install the WordPress plugin?
• Manually Restoring Your Site Through The WordPress Plugin
• How do I uninstall the CodeGuard WordPress Plugin?
• What do I do if the WordPress plugin stops working?

Hosting Providers - cPanel/WHMCS Plugins

• How do I install the cPanel and WHMCS plugins?
• How do I enable CodeGuard for existing customers?
• How do I add CodeGuard to existing hosting packages?
• How do I Activate or Upgrade my CodeGuard Plan Through WHMCS
• What IP addresses do I need to whitelist?
• How do I retrieve updated plans from CodeGuard?