Effective February 15, 2021, the CodeGuard support center will be merging with the Sectigo support center. This means that support emails will come from support@codeguard.com, and the knowledge base will be hosted on sectigo.com. There will be no interruption of our services, and you will continue to receive top of the line support during and after this transition.

How do I backup my Liquid Web Cloud Sites website?

In this article we will show you how to backup your Liquid Web Cloud Sites website.

In order to backup your Liquid Web Cloud Sites website, we will need several pieces of information


Step 1: Get Website URL

To get our website URL, we will first need to login to our Liquid Web Cloud Sites admin panel. Navigate to this url: manage.liquidweb.com and login.


Once you are successfully logged in, click 'Accounts' in the top navigation and then choose your primary account.


Click the 'Websites' tab to bring down a list of your sites. You might have several websites under your Cloud Sites tab. Write down the URL that you wish to backup with CodeGuard. Now we need to get the SFTP credentials. Scroll up to get the rest of the information.



Step 2: Get FTP Server Credentials

Here we can see the rest of the credentials that we need. Take a note of the FTP server. Your SFTP username and password are on this page as well. If you do not know the password, you can change it with the lock icon link to the right. Now that we have all of the credentials that we need, we can add our site in the CodeGuard Application.

Step 3: Activate Website in CodeGuard

Navigate to www.codeguard.com/login to login to your CodeGuard account. Once you have successfully logged in, click 'Add Website'.


You will be taken to the connect page. Here you will need to enter the credentials that you previously found. Be sure to select 'SFTP'. Click 'Test Website Connection' once you have entered your credentials.


Now we can choose which files we want to backup. Since Liquid Web Cloud Sites includes multiple site directories on your FTP account, be sure to choose the directory that corresponds to your URL that you are backing up. You can also click the arrow next to the directory and choose which files you want to back up specifically in your website. Once you've selected your root directory, click 'Select Root Directory'.


Choosing the code you want to back up is simple. If you want to back up everything, click the top check box, and everything below it will automatically be included. If you want to select all and then deselect certain files (maybe log, temp, or cache files), simply navigate through the file picker and de-check those boxes. Once you've selected all of the files you'd like to back up, click 'Begin First Backup'.


Upon a successful capture, you will see the progress of your website being activated. CodeGuard will also send you an email once the activation process has completed.


Now your Liquid Web Cloud Sites website has been backed up with CodeGuard. If you run into any issues during the activation process, please contact CodeGuard Support and a member of our support team will help you get your backup working successfully.

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