Effective February 15, 2021, the CodeGuard support center will be merging with the Sectigo support center. This means that support emails will come from support@codeguard.com, and the knowledge base will be hosted on sectigo.com. There will be no interruption of our services, and you will continue to receive top of the line support during and after this transition.

Large File Size Limitations

CodeGuard does not back up files larger than 512MB before compression, as they are too large for the backup system. We have implemented this limitation in order to ensure that our system is able to provide 99.999+% levels of reliability. However, select plans such as the Professional Plan and above can have this limitation adjusted. Please contact CodeGuard Support if you have questions about this limitation.

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