Effective February 15, 2021, the CodeGuard support center will be merging with the Sectigo support center. This means that support emails will come from support@codeguard.com, and the knowledge base will be hosted on sectigo.com. There will be no interruption of our services, and you will continue to receive top of the line support during and after this transition.

How long will it take my site to back up?

Typically site backups within the 5 GB size for Personal Plan customers take less than 30 minutes.  However, depending on the size of your site and connection speed to CodeGuard's servers, it may take a few hours before your backup is complete or if we have found an issue with the backup. 

You will be notified by e-mail when your backup is complete or if there is a problem.  You do not need to remain signed into your CodeGuard account during activation. If there is a problem with your site backup, please contact CodeGuard Support.



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request